United States, 27th Jan 2026 — CoreAge Rx, a U.S.-based telehealth provider specializing in prescription weight loss and age-management therapies, has announced expanded customer support hours in response to a significant increase in patient volume. The move is designed to ensure patients receive timely assistance as they progress through evaluation, treatment, and ongoing care.
The expanded availability now includes evening and weekend support, allowing patients to connect with the CoreAge Rx support team outside of traditional business hours. Assistance is available via phone, email, and live chat, providing greater flexibility for patients managing their health alongside work, family, and other responsibilities.
According to CoreAge Rx, the decision was driven by sustained growth in patient engagement across its telehealth platform. As more individuals seek accessible, confidential, and fully online healthcare options, the company identified the need to align its support infrastructure with patient schedules rather than standard office hours.
“Telehealth only works when patients feel supported at every step of their care,” said Ella Jones, Contact Representative at CoreAge Rx. “Expanding our support hours allows us to meet patients where they are—on their time—whether they have questions about their treatment plan, prescriptions, or next steps.”
CoreAge Rx offers a streamlined, fully online healthcare experience, enabling patients to complete health assessments remotely, receive evaluations from U.S. board-certified physicians, and have prescription medications delivered directly to their door. The company emphasizes transparent pricing, no insurance requirements, and discreet delivery, removing many of the barriers associated with traditional in-person care.
The expanded support hours are particularly relevant for patients undergoing prescription weight loss treatment, where consistent communication and timely guidance are essential. CoreAge Rx specializes in compounded GLP-1 medications, including compounded semaglutide and compounded tirzepatide, which are prescribed following a medical review and tailored to individual health profiles.
With treatment plans customized to each patient’s needs, support interactions often extend beyond initial onboarding. Patients may reach out with questions about dosage schedules, medication administration, side effects, shipping timelines, or follow-up consultations. The additional availability ensures these concerns can be addressed without delay.
The company reports that patient demand has steadily increased as more individuals seek evidence-based weight loss solutions through telehealth rather than in-clinic visits. This trend reflects broader shifts in healthcare delivery, where convenience, accessibility, and confidentiality are becoming central expectations rather than added benefits.
CoreAge Rx’s platform supports patients through every stage of care, from initial eligibility screening to ongoing treatment monitoring. By extending its support hours, the company aims to reinforce continuity of care while maintaining responsiveness during peak usage times, including evenings and weekends.
Patients can now contact CoreAge Rx support through multiple channels during the extended hours, ensuring assistance is available when it is most needed. The company notes that this update is part of a broader commitment to improving patient experience as its services continue to scale nationwide.
CoreAge Rx is headquartered in Wichita Falls, Texas, and serves patients across the United States through its secure telehealth platform.
About CoreAge Rx
CoreAge Rx is a U.S.-based telehealth provider delivering prescription weight loss and age-management therapies through a fully online, confidential process. The company partners with licensed, U.S. board-certified physicians to provide personalized treatment plans and compounded medication solutions, offering patients convenient access to medical care without traditional clinic visits.
For more information, visit https://www.coreagerx.com/.
Media Contact:
Ella Jones
Email: support@coreagerx.com
Phone: +1 (940) 400-4927
Location: Wichita Falls, TX 76302, United States
Media Contact
Organization: CoreAge Rx.
Contact Person: Ella Jones
Website: https://www.coreagerx.com/
Email: Send Email
Contact Number: +19404004927
Address:Wichita Falls, TX 76302, United States
Country:United States
Release id:40668
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